Monday, December 10, 2007
Important notice about the closure of the Frank Lowy Library
From January 2008, the Library collection and services will be part of this fully integrated library serving the Australian School of Business.
For more information on these services and resources, contact UNSW Library via Ask libraryinfo@UNSW
Books on loan from the Frank Lowy Library can be returned to the UNSW Library. Please drop in the UNSW Library return chute or mail to this address:
Level 2 Loans Desk - (AGSM returns)
UNSW Library
University of NSW
UNSW, Sydney 2052
UNSW Library contact details
Phone: (02) 9385 2650; Fax: (02) 9385 1235; Email: libraryinfo@unsw.edu.au
Web: http://info.library.unsw.edu.au/
Wednesday, October 31, 2007
The Frank Lowy Library
The Frank Lowy Library is a dedicated library for business faculty and postgraduate students. Its mission, of supporting the AGSM MBA and AGSM Executive Programs, is as relevant in today’s Australian School of Business as it was when the original AGSM was established over 30 years ago.
The Frank Lowy Library has access to a large number of premium business research tools, and the staff are familiar with the research and teaching needs of the business school faculty. Our staff have experience with research in the private sector, and we are familiar with tight deadlines and exacting levels of service.
What you can expect if you use the Frank Lowy Library
- Friendly and personalized service. We take pride in satisfying your particular research or teaching preferences.
- Multi-skilled staff. You will get to know staff in the library with particular areas of expertise.
- Prompt service. Most of our research staff are familiar with the tight deadlines of conducting research in the private sector.
- Pleasant physical space. Big enough to contain an up-to-date and relevant collection of business books and journals.
- Flexible attitude. We appreciate that different people have different working styles and we can work in the way which best suits you.
Examples of requests
- Where can I find the last 3 months financial press on XYZ Telco, and a report by the J group on the role of organic growth in companies?
- Can you do a literature search on women re-entering the workforce after a break issues. I’m looking for the barriers they might face?
- How can I find Total return analysis and historical share information for ABC Mining Company?
- Can you find two articles published in the Australian Press last month on K Company and development of Centrepoint with a quote mentioning “an ever watchful little brother?”
A Few Frequently Asked Questions about the Frank Lowy Library
I used to work in the AGSM building but now I’m in the Australian School of Business building, can I still use the Frank Lowy Library?
Yes, you certainly can!
Yes you can. You'll need to register, please bring a form of ID and we can join you up on the spot. More details here.
Is there any way of borrowing or returning items that doesn’t involve making the trip to AGSM building?
The Frank Lowy Library is happy to send books to you via the internal mail. It is also possible to request that a book be set aside for a short time so that you can arrange for a representative to pick it up for you. Please contact us for further details.
Where is the Frank Lowy Library located?
On the first floor of the AGSM Building.
Tuesday, October 30, 2007
Meet the Frank Lowy Library Staff
Frank Lowy Librarian
9931 9397
As the person in charge of the Frank Lowy Library, he is happy to have a high-level discussion with faculty and administrators about library services. He can also answer copyright questions from faculty and assist with using EndNote.
Natalie McDonald
Manager, Client Services.
9931 9395
She is committed to giving all clients the best service possible and is interested in exploring new ways to offer services to a range of library clients. With her background in corporate libraries she understands the value of good information in the decision making process. After completing her MBA a number of years ago she understands the balancing act that is managing study and life 'outside' an MBA.
Dianna Hand
Research Librarian.
9931 9395
With a background in the resources sector, she is extremely experienced in company research, whether it be company background or financial analysis. Dianna supports faculty by helping find cases and other readings for courses. She is accustomed to performing literature searches and citation counts for faculty. Dianna can also make presentations to your postgraduate students on available information resources.
Françoise Rodriguez
Serials and Research Librarian
9931 9556
With over 8 years experience in a variety of information/knowledge roles, Françoise has in-depth knowledge of the wide variety of on-line and web-based information sources, including the latest resources in business, management, accounting, company and industry information, law and arts & humanities. In addition to her research work, Françoise is responsible for managing the serials unit.
Karl Lehtonen
Serials Technician
9931 9390
Serials and Inter-Library Loan
Karl has a background in IT and has worked at the UTS Library where he honed his serial management skills. Karl assists in the day-to-day operations of the serials unit.
Tamara Sushkova
Collection Management Librarian
tamara@agsm.edu.au
Cathy Sayer
Technical Services Technician
9931 9575
Tamara and Cathy make up the Collection Management team. Their work ensures the library collection is balanced, with enough current and relevant material in each section of the Library. Tamara oversees the growing DVD collection in the Library. Tamara works closely with academic staff to ensure there are updated resources, including textbooks, to support teaching activities.
Morgan Wilson
Electronic & Research Services Librarian.
9931 9415
Morgan has a background in legal research and competitive intelligence. He is particularly interested in how libraries can use new technology and electronic media such as blogs and wikis to provide better library services for all library users, whether they are located on or off campus. In addition to his research work, Morgan is responsible for maintaining the various library websites and making sure that the software which organizes the Library runs smoothly.
Specialist services provided & who to contact
Managers:
Raj Saxena, Frank Lowy Librarian
Natalie McDonald, Client Services Manager
Ask a Librarian
Natalie McDonald
9931 9390 library@agsm.edu.au
Borrower Registration
Library Desk
9931 9390 library@agsm.edu.au
Case Ordering
Dianna Hand
9931 9394 caseorders@agsm.edu.au
Copyright
Raj Saxena
9931 9397 rajs@agsm.edu.au
Natalie McDonald
9931 9395 nataliem@agsm.edu.au
Class presentations on resources and research tools
Dianna Hand
9931 9394 diannah@agsm.edu.au
EndNote
Raj Saxena
9931 9397 rajs@agsm.edu.au
Morgan Wilson
9931 9415 morganw@agsm.edu.au
e-journals, journal collection queries
Françoise Rodriguez
9931 9556 f.rodriguez@agsm.edu.au
Literature searches
Natalie McDonald
9931 9395 nataliem@agsm.edu.au
Records and Archives
Cathy Sayer
9931 9575 cathys@agsm.edu.au
Research Consultations
Natalie McDonald
9931 9395 nataliem@agsm.edu.au
Textbook and book ordering
Tamara Sushkova
9931 9396 tamara@agsm.edu.au
Further information about the duties and background of Frank Lowy Library staff.
The Frank Lowy Library and Executive Programs
The Frank Lowy Library has been piloting some innovative services to support AGSM Executive Programs. The goal is two-fold. Improve the learning experience of participants before and during program by working closely with course co-ordinators to provide readings which are relevant and accessible. In addition to the usual journal articles, the Library also provides self-updating pre-made searches. Recognizing that participants in ASGM Executive Programs are usually time poor, the Library also highlights the best of the web on the given topics.
The other goal is to ensure participants get value from their Executive Program even after the course has finished. The Library is assisting the establishment of these virtual communities by providing current and relevant content.
Bloomberg at the Frank Lowy Library
Bloomberg is one of the world’s premier financial databases. Bloomberg collects data for 3.7 million securities across all markets worldwide. Use Bloomberg to find nearly any type of financial and historical data.
The markets covered include: government and corporate bonds, mortgage, money-market, stock market indices, currency (spots, futures, options on over 100 currencies), commodities and equities.Current students, faculty and staff may use Bloomberg at The Frank Lowy Library.
Friday, October 19, 2007
Blog round up, the slightly bigger edition
Marc Andreessen, The Pmarca Guide to Career Planning, part 1: Opportunity, blog.pmarca.com
"Career planning = career limiting. ... The second rule of career planning: Instead of planning your career, focus on developing skills and pursuing opportunities." See also part 2 and part 3.
Penelope Trunk, Business schools shift to accommodate the biological clock, Brazen Careerist
"People have been talking in hushed voices of creating faster ways to get through school in order to attract women. And people have been talking off the record about how top schools accept women at an earlier age than they accept men. But Harvard has made it official. In order to attract women into business school they are allowing women in after just two years of work."
Alexander Kjerulf, How NOT to lead geeks, Chief Happiness Officer
"Geeks hate management-speak and see it as superficial and dishonest. Managers shouldn't learn to speak tech, but they should drop the biz-buzzwords. A manager can say "We need to proactively impact our time-to-market" or simply use english and stick to "We gotta be on time with this project"."
Fast Company Now, Madonna's Moves Herald the Future of Music Distribution
"The bottom line: having to abandon DRM will force record labels to think more innovatively, and more comprehensively, about how to market their music. LiveNation's deal with Madonna is a prime case in point."
Steven D. Levitt, Paul Krugman Hits the Blogosphere Running, Freakonomics
"While economists are well aware of the patterns in inequality, there is less agreement concerning the reasons for its ups and downs. Krugman believes that the primary factor driving inequality is politics. I suspect that most economists would disagree."
Martha Lagace, Management Education's Unanswered Questions Q&A with: Rakesh Khurana, HBS Working Knowledge
"Given the rapidity by which our business context is changing, the graduates of business schools should be able to access continuing education. If we really do believe that knowledge is important for effective practice, then it would seem that having some mechanism for connecting graduates to what is relevant would be very important."
Garry Emmons, Encouraging Dissent in Decision-Making, HBS Working Knowledge
"Edmondson says this reluctance to speak up stems variously from fears that superiors will not like the idea or that it may appear to criticize the status quo, which most people find reassuringly familiar or dangerous to challenge."
Mike Griffiths, Right-Brain Project Management, Leading Answers
"This conscious search for sense before making plans accepts the vagueness in early projects and embraces the futility of detailed plans made too soon. Rather than moving to planning too early, a focus on motivation and meaning is a great use for early project time."
Lisa Haneberg, When We're Wrong - Recovering from Bad Decisions, Management Craft
"Great managers make more bad decisions than do mediocre managers. Why? Because great managers approach and get active in more situations. Mediocre managers are more likely to sit back and let others make decisions or let situations linger."
Johanna Rothman, "But It’s Just a Small Change", Managing Product Development
"Murphy is one of your team members. Finish this project. Hold a retrospective. Work differently on the next one. But don’t make that one small change."
Gavin Heaton, The Future Isn't What You Think, Servant of Chaos
"This is why we use the term "disruptive" technology for those innovations that change the status quo. It is also why it is essential for us, as marketers, to continue to investigate and play with the technologies that become available"
Seth Godin, Radiohead and the mediocre middle, Seth's Blog
"Most industries innovate from both ends:
* The outsiders go first because they have nothing to lose.
* The winners go next because they can afford to and they want to stay winners.
* It's the mediocre middle that sits and waits and watches."
Friday, October 05, 2007
The Frank Lowy Library welcomes EY Cohort D1
It was a pleasure meeting you all on Wednesday night. I trust you are enjoying your stay on Campus.
Anna Gunnthorsdottir recommended a number of books on strategy and game theory that night and as promised I have put together a couple of booklists get you thinking about your next assignment. All of these are available in the Library and if you are out of town we can post them to you.
Don't forget the Library is here to support your research and study so please contact us if you need assistance.
Strategy
Blue ocean strategy : how to create uncontested market space and make the competition irrelevant
Kim, W. Chan.
658.802/85
The competitive advantage of nations
Porter, Michael E
382.1042/7
Harvard business essentials : strategy : create and implement the best strategy for your business
658.4012/353
Harvard business review : corporate strategy
658.4012/48
Harvard business review on advances in strategy
658.4012/262
On competition
Porter, Michael E
382.1042/11
Sun Tzu and the art of business : six strategic principles for managers
McNeilly, Mark.
658.4012/186
Game Theory and decision making
Decision making using game theory : an introduction for managers
Kelly, Anthony
658.40353/17
Decision traps : ten barriers to brilliant decision-making and how to overcome them
Russo, J. Edward.
658.403/50
Extraordinary popular delusions and the madness of crowds
Fridson, Martin S.
332.645/20
Game theory and business applications
Chatterjee, Kalyan.
658.40353/13
Game theory at work : how to use game theory to outthink and outmaneuver your competition
Miller, James D.
658.40353/15
Games for business and economics
Gardner, Roy
658.40353/14
Friday, September 14, 2007
Keeping up-to-date on trends in project management
Here are just five of the project management blogs which I found.
- Codswallop
- Frank Patrick’s Focused Performance Business Blog
- A Girl’s Guide to Managing Projects
- Herding Cats
- Raven's Brain
Have I missed anything? Please let me know.
Wednesday, September 05, 2007
Weekly blog round up
Practically irrelevant?, Economist.com, 28 August 2007
Whether academic research actually produces anything that is useful to the practice of business, or even whether it is its job to do so, are questions that can provoke vigorous arguments on campus.
Lynda M. Applegate, Jumpstarting Innovation: Using Disruption to Your Advantage, HBS Working Knowledge, 4 September 2007
Disruptions in the business environment cause economic shifts that destabilize industries, companies, and even countries. They allow new entrants or forward-thinking established players to introduce innovations—in products, markets, or processes—that transform the way companies do business and consumers behave.
Seth Godin, The Scarcity Shortage, Seth's Blog
Scarcity, after all, is the cornerstone of our economy. The best way to make a profit is by trading in something that's scarce. ... So how do you deal with the shortage of scarcity?
Andrea Coombes, It's Time to Stand Up to Your Email, Wall Street Journal, 26 August 2007
Another strategy to take control of your in-box: Turn off "you have mail" alerts that interrupt you as you work. Instead, decide on a regular schedule to check your in-box, whether it's once every 30 minutes or three times a day.
Wednesday, August 15, 2007
Leading online tool for company & industry information
If you find this database useful, and think the University should subscribe to it, please let the Library know.
Here is a snapshot of what this database can do for you:
OneSource's business information includes:
* In-depth company profiles covering 17 million companies worldwide
* 21,000 Australian/NZ private and public companies with more added weekly.
* Get in-depth profiles of companies, including: financials, annual reports, corporate affiliations.
* Query for companies by industry, size, location and more
* Industry overviews, trends and market research
* Find information about executives and board members
* Up to date News wires, trade and business press
* Much of the data is exportable to Excel
Over 100 search variables are available for screening against global companies. These include:
* Business Description
* Corporate financials
* Financial Values and Ratios
* Parents and subsidiaries
* Industry codes including US and ANZ SIC
* Geographic variables ranging from international regions to postal codes
* Analyst company & Industry reports (up to eight long brokerage house reports provided)
* Rank Screening (e.g. Top 50 by Sales)
* Users can perform full text searches against the analyst report archive, allowing them to search for specific subjects such as new technologies.
OneStop Report
The OneStop report provides a unified, customisable report, which may be saved to PDF, allowing users to store detailed company profiles for later review. Users may include significant developments, executives and biographies, five years of financials, Company Insights and SWOT reports.
Industry Research – OneSource provides an industry module with market research and other industry content:
* Datamonitor (2,500 global market research reports by SIC) including 554 Asia Pac reports:
* Industry Sector Analyses (1,500 industry profiles) from the US Intl. Trade Administration
* US Private Company Industry Norms from RMA by NAICS and company size
* Current Industry reports from the US Census Bureau Government and association links from OneSource.
* Top Competitors by geography, industry, and size variable (e.g. Assets, Sales, etc.)
* Industry news by topic from Gale Business & Industry.
Saturday, August 11, 2007
Weekly blog round up (with a nod to Career's Week)
Dustin Wax, Advice for Students: 10 Steps Toward Better Research, lifehack.org
There’s some great advice here from someone who isn't a librarian. From when it’s appropriate to use Wikipedia, to allowing time for the research process, and the importance of taking a moment to familiarize yourself with the resources you have, particularly the library resources. He says some nice things about librarians too :)
Jim Heskett, How Will Millennials Manage?, HBS Working Knowledge
"There seems to a fixation these days on millennials as employees. But what kind of managers will they make?" Make sure you read the comments.
Ryan Paugh, Marketing Yourself Outside the Box, Employee Evolution
"Linked-In, Facebook and MySpace are all great ways to network online, but if you want to take things a step further, create your own Website [or blog]"
Penelope Trunk, To find your best next job, focus on the company not the job, Brazen Careerist
"... the best companies don’t use money as a recruiting tool. It’s not that they think you don’t care about money. But they know they cannot differentiate themselves with money."
Clarke Ching, When Trust Goes AWOL, StickyMinds.com
"The best way to build—or rebuild—trust is to act in a trustworthy way. I only needed to see my mobile’s alarm clock work properly once before I trusted it and thereafter I slept soundly, but it takes longer to build trust in people."
Seamus McCauley, Paying for the luxury of ignorance, Virtual Economics
The author disagrees with Google's Chief Economist's statement that it is easy to switch search engines. Although it is not difficult to go to a different search engine, people tend to stick with information sources that they trust. Putting on my librarian hat, I make a distinction between just "looking something up" and in-depth research. When doing the former, it's ok to do what's easiest and most comfortable, but the latter is work, and requires exploring all appropriate sources even-handedly.
Thursday, August 09, 2007
AGSM students can now use the UNSW Main Library
After some technical difficulties AGSM students are now again able to use the UNSW Main Library. The two Libraries are on different systems so there are small differences in procedures.
These are the main points to keep in mind when using the Main Library:
• You will need to present your student card to borrow books
• Normal loan period is 4 weeks unless recalled – that is when another person has requested the book, you will be emailed and have 7 days to return the book
• Standard overdue items are fined at $1/day per item (max $30/item) you will be emailed a couple of days before the items are due.
• You can borrow 50 items at a time
• The UNSW Library catalogue is available from the Frank Lowy Library page under ‘Research & Articles Databases’, choose ‘UNSW LRD (Catalogue)’ from the ‘Databases A-Z list’.
Wednesday, August 01, 2007
Connecting to the Frank Lowy Library Catalogue with EndNote
This blog provides basic instruction for using the EndNote software with the FLL's catalogue.
Download the FLL Catalogue Connection File
You can import records from the FLL Catalogue into your EndNote libraries by using a connection file. Connection files allow you to search a library catalogue using EndNote's custom search interface and then import selected records directly into your library.
Click the link below to download the connection file. Save the file in the "Connections" folder in your EndNote program file (usually C:\Program Files\Endnote\Connections).
[Download Connection File - Frank Lowy Library.enz]
Searching the FLL Catalogue in EndNote
Once you have installed the connection file in the specified location, you are ready to begin searching the FLL Catalogue.
Open EndNote. Go to "Tools" and "Connect" and then again "Connect...".
Select the Frank Lowy Library connection file.
Highlight the connection file and then click "Search"
A search box should appear that states "Remote Search of Library Catalogue at the Frank Lowy Library". Enter your search terms and click "Search"
Retrieve your references and highlight those that you wish to move to your EndNote library. Click "Copy # References To" and select your EndNote library. Your references should import automatically.
Need Further Assistance
If you cannot connect to the Frank Lowy Library Catalogue via the EndNote connection file posted above, please contact the Library at <library@agsm.edu.au>.
Friday, July 27, 2007
Weekly blog round up
- Leigh Householder, The Worst Focus Group is You, Advergirl
"You may simply be too close to the brand. After years of being a marketer / customer / advertiser, you hold certain core beliefs about the brand(s) you represent. If there is a change in the marketplace – or, even in your core customer – you may be too close to see it without an outside perspective." - Tiffany Monhollon, Multitasking vs. Time Management, Employee Evolution
"It turns out, multitasking may help us do more things at once, but it doesn’t help us do them well – or even quickly for that matter. In fact, it slows us down." - Sean Silverthorne, HBS Cases: How Wikipedia Works (or Doesn’t), Harvard Business School Working Knowledge
"From the outside, Wikipedia may look like chaos barely contained. 'When people look at these sorts of phenomenon at Wikipedia, they misread the anarchy,' Lakhani says. 'All these people, thousands of people, there must be no rules! But there is a very ornate and well-defined structure of participation.'" - Todd Rogers and Katy Milkman, Understanding the ‘Want’ vs. ‘Should’ Decision, Harvard Business School Working Knowledge
"We predicted that online grocery shoppers would order healthier groceries when ordering for delivery in the distant future (i.e., 5 days from now) than when ordering for delivery in the more immediate future (i.e., tomorrow). This is exactly what we found. ... people are more likely to rent DVDs in one order and return them in the reverse order when should DVDs (e.g., documentaries) are rented before want DVDs (e.g., action films)." - Nora Barnes and Eric Mattson, The Game Has Changed: College Admissions Outpace Corporations in Embracing Social Media, Robin Good's Latest News
"This research reached out to the 'marketing teams' (i.e., the admission departments) of over 2,000 accredited four-year colleges and universities nationwide [USA] to learn how they were using these exciting new technologies. ... Interestingly, admissions departments feel that social media is 'very important' to their future strategy in almost a 2:1 ratio to Inc. 500 businesses that feel the same way (51% compared to 26%)."
Monday, July 23, 2007
How to prepare a business plan
1) Harvard business essentials: entrepreneur's toolkit : tools and techniques to launch and grow your new business. Boston, Mass. : Harvard Business School Press, c2005.
Call number 658.1/21
2) Business plans made easy / David H. Bangs Jr.
3rd ed. Irvine, Calif. : Entrepreneur Press, c2005.
Call number 658.4012/363
3) Guide to business planning / Graham Friend and Stefan Zehle.
London : The Economist in association with Profile Books, 2004.
Call number 658.4012/329
4) How to prepare a business plan / Edward Blackwell. Rev. 4th ed.
London : Kogan Page, 2004.
Call number 658.4012/315
5) The definitive business plan : the fast-track to intelligent business planning for executives and entrepreneurs / Richard Stutely.
2nd ed. London : Financial Times Prentice Hall, 2002.
Call number 658.4012/386
6) The Australian business planning guide : creating a plan for success in your own business / David Bangs and Michael Schaper.
2nd ed. Crows Nest., N.S.W. : Allen & Unwin, 2003.
Call number 658.4012/312
7) Perfect phrases for business proposals and business plans : hundreds of ready-to-use phrases for winning new clients, launching new products, and getting the funding you need / Don Debelak.
New York, N.Y. : McGraw-Hill, c2006.
Call number 658.15224/33
Tell us which of these books you found the most useful for the course by leaving a comment at the end of this Blog. We'd like to hear from you!
Friday, July 20, 2007
Researching your assignment, where do you start?
Before you jump onto Google or one of the databases take a few moments to work out exactly what you are looking for. These tips will help keep you stay on track.
Step 1: Take a moment
Try and summarise in a sentence what you are really looking for.
What type of information are you after? Do you need market or industry research? Some statistics? Company information?
Step 2: What words to use
Once you have clarified what you require and have written it down, identify the key words or search terms or concepts that match what you are looking for.
Step 3: Jump online
Use the Advanced Search options in Google or the databases. This will help you to combine these search terms.
Step 4: Refine, refine, refine
Got a few things that are close? If you are using a database check what subject terms or keywords they use. Then use those search terms to refine your search. There may be a better term to use, most databases have a thesaurus, have a look at what terms they use. Some databases suggest topics at the top of the page or have a ‘Find More Like This’ link.
Step 5: Ask for help
If you haven’t found what you are looking for, or feel like you are on the right track in 10mins Ask A Librarian. Seriously, we can assist with advice on which are the best resources to use and how to use them.
Where would you go to find information on how online tourism companies make money from hotel bookings?
